Why This Matters
Why this matters: CFOs must prepare for new payment dispute categories and potential revenue recognition complications as AI agents execute transactions without explicit human authorization.
As AI agents move from recommending purchases to autonomously executing transactions, a new wave of payment disputes is emerging where customers deny authorizing purchases their AI systems completed. Payment networks like Visa and Mastercard are already piloting agentic commerce, creating legal and operational challenges around proving customer intent when no human click occurs.
Finextra
finextra.com
Finance teams need to understand emerging dispute patterns and potential impacts on cash flow, accounts receivable aging, and chargeback reserves as autonomous AI purchasing becomes mainstream.
As AI agents move from recommending purchases to autonomously executing transactions, a new wave of payment disputes is emerging where customers deny authorizing purchases their AI systems completed.
Payment networks like Visa and Mastercard are already piloting agentic commerce, creating legal and operational challenges around proving customer intent when no human click occurs.
Treasury and cash management specialist covering working capital optimization.
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